Info, Conditions and Help
- This page contains introductory information which you may like to print out for future reference.
- Other topics can be selected using the second menu at the left hand site of the page. If you require any additional information on the prints featured in the Gallery and auctions then please contact
Gottfried Ruetz
- If you have any technical questions about the site then please contact Jan A. Staecker
1. Bidding Rules
All auction prices are in US$. At the beginning of every auction we will give you the current exchange rates for € (Euro), which will remain unchanged until the auction ends. You may choose your preferred currency through the menu localization or with an anonymous access the settings.
The minimum bidding increments are now 10$. (Changed Sept. 2002)
For each item in the auction, the bidding will open at the reserve price. You may then either place a bid for an exact amount or you may specify a maximum bid. If you choose to specify a maximum bid then the system will automatically bid for you, using the increments given above until your top limit is reached. Your top limit and bidder identity will be kept secret. When the auction ends, each item will be sold to the highest bidder. In the case of identical bids, the first received bid is accepted. The bidder will receive notification by E-Mail of his successful bid(s) and the total amount due. Please Note! As soon as you place your bid, we will confirm it with you immediatedly in order to prevent wrong or accidental bids, or other misunderstandings.
Once the bid is properly placed it cannot then be cancelled. Bidding creates a binding obligation for full payment if successful.
2. Buyer's Premium
The buyer's premium on items bought at the auction is as follows: 15% on purchased lots up to $190012% on purchased lots between $2000 - $490010% on purchsed lots over $5000
There is neither a buyer's premium nor any commission for any purchases made from the Gallery.
3. Payment
All items must be paid for by Credit Card. If you register with more than one Credit Card, we will charge your 1st Credit Card, unless we receive instructions. to the contrary.
4. Dissatisfied ?
We hope that you will be satisfied with your purchase from Kotobuki and with our detailed description of each print. If however you are not satisfied with your purchased prints, you may return them within 14 days, in the original packaging, at our expense. We will fullyreimburse you immediately after the arrival of the prints. You must request from us our FedEx number which we will then send to you via E-Mail.
5. Sales Tax
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Buyers from outside of the EU do not have to pay any sales or value added taxes.
Private buyers from within the EU are liable for value added tax (VAT) of 7% on their total sales.
Companies from within the EU, outside of Germany, are exempt from VAT if they send us their VAT number.
6. Rating of Objects
The ratings given in the description of items are as follows:
excellent/mint
fine
very good
good
fair (however we usually do not offer objects in fair condition)
7. Restricted Right
Kotobuki reserves the right to exclude any user from participation in the auction or from accessing the site. In the interests of our clients and ourselves, Kotobuki will use the appropriate measures to prevent fraudolent use of this site, such as registrating under a false name or the placing of fraudulent bids.
8. Our Policy
We, the staff of Kotobuki feel commited to provide all of our customers with honest, excellent and quality service with outstanding expertise.
The Kotobuki team
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